Free webinar on May 22, 2019 2:00pm, central time

Human Grading in Performance Testing: A Case Study
presented by:
Natalya Mytareva, M.A., Executive Director of the Certification Commission for Healthcare Interpreters (CCHI)

The experiential nature of performance-based exams generates complex and multi-faceted candidate responses that often require human grading. During this webinar, attendees will be presented with a case study of creating and managing a human grading system for the performance exams of healthcare interpreters. The presenter will highlight the following aspects, applicable to any performance-based exams:

  • Types of performance exams suited for human grading and corresponding rationale;

  • Selection of a scoring method;

  • Designing a grading process and adjusting a testing platform to minimize subjectivity of human grading;

  • Establishing criteria for selection of human raters and decisions about their employment status;

  • Training of raters;

  • Continuous performance monitoring to ensure reliability.


Throughout the session, attendees will be encouraged to ask questions and share their concerns. Attendees will be better informed to make decisions about utilizing human raters in their certification programs or adjusting their testing platforms for human grading.

About the Presenter

Natalya Mytareva, M.A., is Executive Director of the Certification Commission for Healthcare Interpreters (CCHI) and one of its founding Commissioners. Since 2009, Natalya has overseen the test development and content management of CCHI exams: first, as Chair of the Test Development Steering Committee and, since 2013, as a full-time executive. In 2000-2013, Natalya was Communications Director at the International Institute of Akron, a non-profit refugee resettlement agency in Ohio. Additionally, she developed and taught several academic, workforce development and continuing education courses for healthcare and court interpreters, including being an adjunct faculty at Kent State University. Prior to moving to the U.S., Natalya was a senior, tenured instructor at Volgograd State University (VSU, Russia) teaching interpretation, translation, and linguistics courses in 1991-1996. She earned her combined BA/MA degree in Philology and Teaching English as a Foreign Language from VSU.

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